• Therapy (PT, OT and SLP)
    RCM Experts

    Different therapeutic practices have different needs. There’s not a one-size-fits-all solution.
    We work closely with organizations to create a seamless workflow that includes payer enrollment,
    EMR, and custom integrated RCM dashboards.

Keeping our fingers on the pulse.

Therapy services are typically not just one evaluation visit. Instead, it’s a long-term therapist to patient relationship that can last weeks, months and even years. While your practice focuses on your patient’s rehab, we have our fingers on the pulse of the patients account. From tracking denials such as “enrolled in home health” to exhausting CAP and modality benefits; our therapy RCM experts inform your practice and assist with corrective measures. Resulting in not just excellent therapy outcomes but also overall contented patients that will either return or refer a friend and family member.

Understanding all payer
guidelines and regulations.

Typically therapy practices have a very broad payer mix. From Medicare to out-of-state auto carriers – the importance of understanding and following the ever-changing payer requirements is vital for long-term success. Our RCM experts have the experience to maximize reimbursements from establishing an effective fee schedule to assuring different therapy services on the same day are not inappropriately bundled. Tracking authorizations and functional limitation reporting (PQRS), we resolve the issues that can lead to unpaid services, payer penalties and decreased revenues.

Self-pay made easy!

With increasing benefit limitations, higher patient financial responsibilities such as deductibles, copays and co-insurances, a Patient Financial Engagement Solution is vital to achieving your financial goals. By giving patients many payment options, the chance of payment increases dramatically. We have the PCI compliant tools to make it easy for your practice to collect the average 30% patient responsibility. Some options include:  automated payment plans, establishing a card on file, online bill pay and payment estimation.

Testimonials

testimonial-stars

“Phoenix Healthcare Services are very polite and handle the many issues that may arise with insurance companies in a professional manner, making our jobs here easier.”

Physical Therapy clinic, Sarasota, FloridaValued client since 2011

“Phoenix Healthcare Services was crucial in helping start our speech-language therapy clinic. I have had excellent service from day one with friendly and helpful staff. I would recommend Phoenix Healthcare Services to anyone.”

Speech-Language Therapy, Oskaloosa, IowaValued client since 2014

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Types of Therapy we serve.

Physical Therapy

Many reasons might bring a patient to you for therapy services. From pediatrics to geriatrics and orthopedic to vestibular therapy, regardless of the estimated time necessary in treatment, we have the experience to get your claims paid correctly on time.

Speech Therapy

Hearing loss, congenital, developmental and environmental causes of communication disorders claims at all ages are handled by various Insurance Carriers in different ways. Our expertise with these allows us to have your claims processed and paid correctly with a single submission.

Occupational Therapy

Occupational Therapists often serve in conjunction with other therapist services and whether you are practicing as an individual provider or as part of a group we are knowledgeable in how to have claims processed separately for proper payment in these situations.

Meet a Phoenix
RCM Therapy Specialist

“Working with therapy practices is a true joy! I strive to maximize reimbursements, minimize denials and maintain AR under 60 days.”

Kelly Cobb / Senior Revenue Cycle Management Specialist
Joined Phoenix in 2010

Therapy workflow performance
has never been better!

Secure Data In The Cloud

Check patient eligibility in real time and choose the option to send out patient statements electronically or by mail. Patient portal allows helps facilitate workflow and keeps your patients feeling in control of their own care.

Mobile Friendly

Enter charges and prescribe on the move and capture images and import directly into charts. Check your schedule from anywhere and capture copay information conveniently.

Single Platform

One integrated system that contains all scheduling, billing and clinical records to increase efficiency. 100’s of Pre-loaded physician templates with the ability to customize and meet the unique provider needs and administrative staff workflow.

Expert Insight

Technology is a great tool but personal hands-on insight from your dedicated RCM team provide the invaluable feedback to improve processes and overall financial performance.

Why Phoenix HCS Integrated RCM
for Therapy makes sense!

Payer Enrollment Management

Creating and building relationships with payers is critical to the success of any Therapy Practice. Our dedicated physician payer enrollment team navigates and manages your individual or group enrollment to avoid costly delays. Our experience and knowledge for multi-state facilities is critical for strategic growth and proactively managing contracts, protecting revenue streams and stopping delays in cash flow. Learn More

Revenue Performance Dashboards

Healthcare data, particularly clinical, payer enrollment, and billing data, is complex and difficult to interpret. Bring your data to life with our tight-loop, industry-leading business intelligence tools that display, interpret, and share your data to make informed business decisions. Learn More

Consulting and Analytics

As a true partner delivering performance-related results, our service fee includes extensive tools to develop and optimize revenue cycle workflows for financial performance improvements. Practice and provider focused data tracking models blended with your own custom KPIs provide critical insight into your practice’s performance, enabling you to make informed decisions. Learn More

We Value Partnerships

While the competition is gloating in their victories, we’re busy focusing on the industry we serve, building our technological foundation, and improving our customer service skills. Experience unmatched results and a true sense of partnership when working with the Phoenix Healthcare Services team.

A Simple Transition

The thought of transitioning to a new RCM model makes some practices very nervous. We sympathize with your concerns, and that’s why we have a team of Systems Implementation Specialists in place to help navigate you through the process. When you join us, you’re taken care of every step of the way.

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