• Partnerships Matter

    Superior Laboratory Medical Billing Services

The Best
Laboratory RCM Service

Partnership and support are the heart of our Laboratory Medical Billing Division. Our business model was built exclusively for labs and their billing needs, and our 100% client retention rate proves that we value the partnerships we form. We understand that the success of your laboratory relies on uninterrupted cash flow, and our approach (from day one) focuses on the maintenance and growth of your lab’s revenue cycle management.

We have the dashboards, experts, and solutions available to help you minimize losses and maximize profits.

Best Dashboards
Lab Dedicated
RCM Experts

Connect and Empower Your Team

Laboratory teams need access to unique data to make fast, informed decisions. Our simple, custom-designed mobile dashboards will expose referral opportunities, inspire team member collaboration, and influence a proactive environment for your lab.

Reimbursement
Begins with Accurate Data

Accuracy is one of the most significant laboratory revenue cycle management challenges. Without accurate data, your lab will experience inefficiencies that will ultimately result in sample net losses. Our intelligent laboratory dashboards will help you avoid unnecessary write-offs. Moreover, our lab RCM experts will help increase coverage discovery, confirm patient activity levels, boost the probability of payments, and much more.

Labs We Serve

We specilaize in serving toxicology, PGx, CGx, women’s health, allergy, and molecular labs.

6 Reasons

Laboratory Payer Enrollment Matters

We understand all-too-well how complicated laboratory payer enrollment can get.
Download our free PDF— let us be your payer enrollment champion.

What is EKRA?

We do our best to stay on top of the latest laboratory news.
He’s what we know about EKRA, and how it might impact your laboratory.

EKRA creates criminal penalties for any individual or organization that solicits or receives any compensation (including any kickbacks, bribes, or rebates) directly or indirectly, overtly or covertly, in cash or in kind, in return for referring a patient or patronage to a recovery home, clinical treatment facility, or laboratory.

There’s a lot of legal jargon associated with this new law, but one thing that stands out is: “all clinical laboratories are affected by EKRA and need to review their contracts and business arrangements for EKRA compliance.”

Learn more here.

Proof
Is In the Numbers

Leaders in laboratory medical billing services.

Reduction in Denials

50%

Billed Turn Around

24 Hours

Clean Claims Rate

99%

State Coverage

50 States

Testimonials

testimonial-stars

“The team at Phoenix Healthcare Services has been amazing. They view our relationship as a partnership, not simply as a client. Their transparency and guidance throughout the billing process have allowed us to make improvements to our processes that will continue to pay off in the long run.”

Toxicology Management Company, CAValued client since 2017

It Makes Sense

Our Integrated RCM for Laboratories makes sense. Here’s why:

Payer Enrollment Management

Creating and maintaining relationships with payers is critical to the success of any lab. Our dedicated payer enrollment team navigates and manages your individual or group enrollment to avoid costly delays. We have the experience and knowledge to proactively help your lab manage contracts, protect revenue streams, and stop delays in cash flow. Learn More

RCM Dashboards

Healthcare data, particularly clinical, payer enrollment, and billing data, is complex and difficult to interpret. Bring your data to life with our tight-loop, industry-leading business intelligence tools that display, interpret, and share your data to make informed business decisions. Learn More

Consulting and Analytics

As a true partner delivering performance-related results, our service fee includes extensive tools to develop and optimize revenue cycle workflows for financial performance improvements. Practice and provider focused data tracking models blended with your own custom KPIs provide critical insight into your practice’s performance, enabling you to make informed decisions. Learn More

Ready to Improve
Your Lab’s RCM Performance?

Gain industry leading insight, feedback, and ideas with a Free Performance Evaluation

Fast, Easy Integration.

Eliminate integration complexities with our fully-flexible RCM platform.
Built to be reliable and scalable, and to deliver faster and easier Laboratory Information Management Systems workflow.

Meet a Phoenix
Laboratory RCM Specialist

“Laboratory RCM data flow is complicated and payer requirements are constantly changing. By successfully managing claims from all 50 states our dedicated laboratory team has developed a streamlined process to maximize efficiency and improve our clients’ overall financial performance.”

Alison Page / Laboratory RCM Specialist
Team member since 2016

Why Data Matters

Why are we so obsessed with data? Maybe it’s because we’ve spent the better part of a decade utilizing data in ways to help healthcare organizations stand out from the competition. In our world, data absolutely matters.

Partnerships Matter

While the competition is basking in their victories, we’re busy focusing on the industry we serve, building our technological foundation, and improving our customer service skills. Experience unmatched Laboratory RCM results, as well as a true sense of partnership when working with the Phoenix Healthcare Services team.

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